HCHB Super Users

  • Simitree, Maxwell, Maxwell Healthcare Associates, Tom Maxwell, HCHB Consulting

    HCHB Super User

    What is a “Super” User? At DCC, it means more than just opening and closing tickets. We want to help your team succeed by taking away their daily challenges. If you’ve been using a system for 3, 5, or 7 years and still haven’t made the most of it, our Super Users can join your team on a part-time basis to complete important initiatives for you.

  • Hospice, HCHB Help Desk, HCHB System Administrator, Tickets, Escalations, Bugs, Help Desk for Backoffice & Field Staff, Fast Response Times, SOP & Best Practice Documentation, After Hours Support, HCHB Super User, Project Management

    Project Manager

    Using modern Project Management techniques, we help you reach your operational goals under HCHB’s system potential. With expertise in best practices, we streamline initiatives and identify roadblocks, ensuring timely, budget-compliant completion of our partners’ project. Our team’s involvement enhances your team’s efficiency and aligns solutions with strategic objectives, allowing you to focus on delivering exceptional care.

  • Optimization, HCHB Release Management, On-Site Training, Forms & Pathways Cleanup, Revenue Cycle Consulting, Claim Rejection & Denial Troubleshooting, Payor Source Setup, On-Demand Training, MEC, AR/Collections, Waystar, Inovalon, Change Healthcare

    Help Desk

    We provide cost-effective solutions that maximize performance for our partners. Our extensive experience in post-acute care, HCHB and other systems empowers us to get your issues resolved usually without a ticket or a wait. Most of our consultants worked for HCHB, allowing them to address your challenges with comprehensive insight.